How local law shapes access
Legal access comes first: we only make account services available where local law permits, and we may ask you to pause, verify, or update details if a legal check requires it. When you create an account, keep your name, phone number, and payment ownership aligned because
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wallet records for DANA, OVO, GoPay, and QRIS can be reviewed against the account file. We keep records of key account actions, including login security events, balance changes, wallet requests, and support messages, so we can respond to disputes and lawful requests. If a rule changes
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in your area, we may restrict access, adjust verification steps, or close a feature without using that change to avoid paying valid settled balances. You can contact us before joining if you want to understand how these terms apply to your location.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.